Privacy Policy

When you register for a Yapii account, we collect your name, email address, phone number, brokerage affiliation, and billing information. We use this information to create and manage your account, process payments, and communicate with you about the Service.

The core function of Yapii is to help you manage and market to your contact database. When you import contacts, you provide us with information about third parties, which may include names, mailing addresses, email addresses, phone numbers, property addresses, and transaction history. You are responsible for ensuring you have the appropriate legal basis to share this information with us.

We automatically collect information about how you interact with the Service, including pages visited, features used, actions taken, timestamps, IP addresses (stored as a one-way hash), browser type, device identifiers, and referring URLs. This data helps us improve the Service and detect security incidents.

When you use Yapii to send emails or SMS messages, we retain records of those communications, including delivery status, open events, click events, and unsubscribe requests. This data is necessary to operate the Service and to honor opt-out requests.

We use cookies, local storage, and similar technologies to maintain your session, remember your preferences, and understand how visitors use our marketing site. You can manage cookie preferences through your browser settings. Disabling cookies may limit certain Service functionality.

We use the information we collect to provide, maintain, and improve the Yapii platform, including scoring your contacts, generating campaign content, delivering emails and SMS messages on your behalf, and producing market intelligence reports.

We use your billing information to process subscription payments and to send receipts, invoices, and notices of upcoming charges. Payment card data is processed by our payment processor, Stripe, and is not stored on Yapii servers.

We use your contact information to respond to support requests, send product update notifications, and deliver transactional messages (such as email verification and password reset links). We may also send you marketing communications about new features or promotions; you can opt out of these at any time.

We analyze aggregated, de-identified usage data to understand how the Service is used, identify areas for improvement, train and evaluate our AI models, and prioritize new features. We do not use your contact database records to train generalized models that benefit other customers.

We may use information to comply with applicable laws and regulations, respond to lawful requests from government authorities, enforce our Terms of Service, and protect the rights, property, or safety of Yapii, our customers, or others.

We engage third-party vendors to help us deliver the Service, including cloud hosting providers, email delivery services (Mailgun, Resend), SMS carriers (Twilio), payment processors (Stripe), error monitoring services (Sentry), and AI model providers (OpenAI, Anthropic). These vendors process data only on our instructions and are contractually prohibited from using it for their own purposes.

If Yapii is acquired, merges with another company, or undergoes a reorganization, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Service before your information is transferred and becomes subject to a different privacy policy.

We may disclose information if we believe disclosure is required by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to prevent imminent harm, fraud, or illegal activity.

If you are a California resident, you have the right to: (a) know what personal information we collect, use, disclose, and sell; (b) request deletion of your personal information; (c) opt out of the sale of personal information (we do not sell personal information); and (d) not be discriminated against for exercising these rights.

To submit a verifiable consumer request, email us at contact@yapii.com with the subject line 'California Privacy Request.' We will respond within 45 days.

If you are located in the European Economic Area or the United Kingdom, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability. Where processing is based on your consent, you have the right to withdraw consent at any time.

Our legal basis for processing is primarily the performance of our contract with you (Article 6(1)(b) GDPR) and our legitimate interests in operating and improving the Service (Article 6(1)(f) GDPR). For marketing emails to prospects, we rely on consent.

To exercise any of these rights, contact our Data Protection contact at contact@yapii.com. You also have the right to lodge a complaint with your local supervisory authority.

You can unsubscribe from marketing emails by clicking the unsubscribe link in any marketing email. You can opt out of marketing SMS messages by replying STOP to any SMS. Transactional messages (receipts, password resets, etc.) are not affected by marketing opt-outs.

Email: contact@yapii.com

Mailing address: Yapii LLC, 1883 W Royal Hunte Dr, Ste 200A, Cedar City, UT 84720

For GDPR-related requests: contact@yapii.com (subject: GDPR Request)

For CCPA-related requests: contact@yapii.com (subject: California Privacy Request)